In a new installation, what step follows identifying the affected area and realizing there is no previous time known when everything worked?

After identifying the affected area and determining that there was no previous time known when everything worked, the next logical step is to select the most probable cause. This step is crucial because it directs the troubleshooting process towards a solution. By hypothesizing the most likely cause of the issue, you can focus your efforts on testing and validating this assumption, which can lead to efficient problem resolution.

Choosing the most probable cause helps to streamline the diagnostic process, eliminating potential issues one at a time based on the likelihood of their occurrence. This methodical approach is essential in ensuring that time and resources are effectively utilized, especially in a situation where the history of the system is unclear.

Other methods, such as implementing a workaround or resetting the equipment, could provide temporary relief but may not address the root cause of the problem. Contacting technical support could be beneficial if further expertise is required, but typically, local analysis of probable causes should be the first step before escalating the issue.